Terms and Conditions
- Prices are valid until 31st January 2017
- All rates include GST & road tolls
- 30 minutes grace applies to bookings from Melbourne Airport
- 10 minutes grace applies on all other bookings
Parking from Melbourne airport is not included.
Other expenses may include street parking in the City or luggage trolleys.
Cancellation Policy and Fee
Bookings from 5.00am to 10.00pm:
|More than 45 minutes notice:||No charge applies|
|Less than 45 minutes notice:||Minimum charge applies|
Bookings from 10.00pm to 5.00am:
|More than 60 minutes notice:||No charge applies|
|Less than 60 minutes notice:||Minimum charge applies|
When we provide a car as requested and no contact is made with the passenger, the relevant minimum charge applies.
|Direct to the Driver:||VISA, MasterCard, Amex, Diners, Cabcharge, Motorpass or Cash.|
|Charge to your Credit Card:||After each trip or Monthly with an itemised Invoice|
|30-day terms:||Upon acceptance of your Account Application.|
Credit Card and Cabcharge Fees
Credit Card payments attract a processing fee (inc gst) as follows:
|Visa or MasterCard:||2.0%|
|American Express or Diners Club:||5.0%|
Southern Cross processes these cards only under the Merchant Name "Cab Credit". Charges to your card will appear on your Statement as "Cab Credit".
Payments by Cabcharge card, Carcharge voucher or E-Ticket are processed by Cabcharge and attract a 10% service fee.
Motorpass is also processed by Cabcharge and attracts their relevant service fee.
In car payments by Credit Card are processed by Cabfare and attract a 5% service fee.