Your pre-booking is guaranteed. When we accept your booking, we undertake to be at the right place at the right time. Bookings are allocated through the course of the day to drivers in a position to be on-time.
If you’re travelling before 6.00am, you’ll receive an SMS with your driver’s name and contact number the night before.
Fixed Price Melbourne Airport Transfers
Fixed-price transfers to Melbourne Airport are available from anywhere in Melbourne and across Regional Victoria.
We can quote you a fixed price at the time of booking, from all Melbourne suburbs. Our rate includes road tolls and GST, so you know the deal up front. Sample Airport Transfer Rates
“The last time I used a normal taxi was from Melbourne airport to my home in North Croydon, the cab driver missed the turn off to the Zoo and thus took me and my wife over the Bolte Bridge heading toward Geelong.
I talk to your drivers every time I travel with Southern Cross and they tell me that you are very strict with such items as being at pick up site ten minutes prior to pick up time, cleanliness of vehicle and uniforms. I know the taxi industry is going through changes at the moment however I doubt whether they will ever match the service you currently offer and the current price difference between using your company and the normal cab is minimal. Congratulations, keep up the good work.”
Mark and Deborah – June 2012
Personal, Holiday & Leisure Travel
When you’re traveling with your family or friends, we can provide Tarago or Volkswagen people movers for up to six (6) passengers and your luggage.
Use your business Account or pay separately – its no issue.
Baby capsules and child seats are pre-fitted when required.
“Just wanted to say we very much enjoyed our trip to the airport Monday morning 8am. The driver was extremely friendly and informative, giving us a good feel for Melbourne. We will have no hesitation in recommending you in the future.”
Blair – 5th December 2012
Melbourne Airport Pickups
Avoid taxi queues and the uncertainty. Pre-book a Southern Cross driver to meet you when you arrive at Melbourne Airport from Interstate or Overseas.
We undertake to monitor your flight arrival time and meet you once your flight has landed.
Your driver will be there at the right time – regardless of the time of day or night.
From Melbourne Airport, our Fixed-Price Transfer Rates still apply. No waiting charge applies for Domestic Arrivals but allow $4.00 Melbourne Airport parking fee for most pickups.
For International Arrivals, we’ll have your driver in the terminal as follows:
Business Class: 20 minutes after actual landing time
Economy Class: 30 minutes after actual landing time
This way we normally avoid waiting charges and parking in excess of $4.00
Early flights / Missed flights
We understand that changes to your schedule are not unusual. Call from your departing port and we’ll meet you from your updated flight.
If you miss your flight, please let us know in order to avoid a cancellation fee.
“I would like to express my appreciation for the excellent service provided by your driver transporting my elderly mother and myself from Tullamarine airport to my home.
Notwithstanding the fact that our flight was an hour late, your driver was exceptionally helpful in attending to all the luggage and allowing me to look after my mother who is visually impaired. It did not escape my notice that he was also very attentive to the small but important details, like ensuring the temperature inside the car was neither too hot nor too cold, as well as providing very appropriate and relaxing music. All these things he did quietly and without being asked, which shows he really cares about his customers, and knows his profession. I can say with doubt that the trip from the airport home was the best I have experienced. Please convey my sincere thanks.”
Dirk – 1st June 2011
Meeting Guests or Delegates on your behalf
Getting to the Airport, meet the flight, wait for your guest to clear Customs. It’s time consuming but important. We can do it for you and save you the time without loss of face.
Finding Your Driver at Melbourne Airport
At Qantas/Jetstar Domestic (Terminal 1) your driver will be waiting for you at the Signposted Chauffeur Meeting point between baggage Carousels 2 and 3.
If you have check-in luggage to collect, make contact with your driver first and he will assist you.
At Melbourne International Airport (Terminal 2) turn right out of Customs and your driver will be waiting for you at the Signposted Chauffeur Meeting point.
At Virgin/Rex Domestic (Terminal 3) your driver will be waiting for you at the bottom of the escalator taking to into the Arrivals area.
In each case, your driver will be in Uniform holding a signboard with your name on it.
If you experience difficulty finding your driver, please contact our Booking Office on 1300 72 66 30 from 6.00am to 11.00pm 7 days a week. Outside these hours we will SMS your driver’s details.
Secure your booking by quoting your credit card. You will only be charged after the trip is completed, via secure payment gateway. On subsequent bookings, you need not quote your card details again.
Alternatively, pay your driver by Card, Cabcharge or cash.
Credit Card Security and Surcharges
Your card details are stored and processed via the EWAY payment gateway. Our Merchant name is “Cab Credit” and this will appear on your Statement when you travel with us.
No 10% Surcharge applies. Our surcharge is 2% on VISA or MasterCard and 5% on Amex or Diners.
Travel Reports and Invoicing
If you’re a regular traveller, we’re happy to charge your card once a month and supply a complete Travel Report & Invoice to you or your Cost Center at no additional charge.